TOVi is a Nutrition Scanner that recommends oils and health supplements.
The Challenge
Setting iTOVi users up to expand from solely recommending oils and supplements to helping MLM entrepreneurs grow their businesses without needing to be business savvy.
My Approach
iTOVi wanted to help users position themselves as product experts and to give business tips, enabling users to grow their business and manage clients.
After finding out exactly what challenges customers were experiencing, we began wire framing and testing those ideas with customers so we could nail down the right solution. The challenge was solved by adding a library of product content and automating business tips & practices into the users’ experience. The library offers product history, uses, and applications at the click of a button, eliminating the need to lug around reference books when meeting with clients. Automating business tips & practices allows users to effortlessly implement business practices like following up in a certain time frame.